What is the procedure following my order?

As soon as you place your order, it will be forwarded to independent from hapitel agents – partners of the various operators of landline and mobile telephony, internet and pay TV. The agent, which will process your order, will arrange to contact you for confirmation of your order and the processing thereof, prepare all necessary contractual documents etc. Within the following days pursuant to submitting your order, and according to the instructions in the initial communication with you, the agent will deliver to you by courier all contractual documents that need to be signed in order for the contract to become valid in the name and on behalf of the provider. In this way, your contract with your preferred provider will be concluded at the best of your ease at your place.