- Our target
hapitel is the first internet portal in Greece which has succeeded in gathering in a single electronic database all products and communication services (landline and mobile telephony, internet and pay TV), which are available in the market by the companies operating in Greece providing the above to consumers. hapitel makes every effort to constantly renew its database in order to include all currently available products and communication services by the companies operating in Greece found in the market.
hapitel is an efficient tool in the hands of the portal user as it provides him with recommended and non-binding potential economic solutions as a proposal to his individualized needs that the user inputs in the electronic system, based on a special and unique knowledge of algorithms and mathematical systems which hapitel has developed.
Moreover, hapitel allows you to place order for the product and service of various operators of landline and mobile telephony, internet and pay TV, by using this portal. hapitel shall then forward this order to the agents – partners of the various operators of landline and mobile telephony, internet and pay TV, who shall take all necessary and required actions to process the order, communicate with the user, prepare all necessary contractual documents, in order to complete the sale by signing the relevant contract in the name and for the account of the operator.
In other words, hapitel’s goal is firstly to provide the users of the portal with a comprehensive update of all the products and communication services available in the market and to make a shortlist of them based on the special needs of the users and the value of the products and communication services and secondly to enable the user to submit its order of the selected product and service, which then hapitel will forward to the agents – partners of the various operators of landline and mobile telephony, internet and pay TV, as described above.
- Portal Content
All information related to products, services and combined packages of landline and mobile phone, internet and cable tv, which is included in this portal, is provided exclusively for informational and not commercial purposes. This information is freely available and published by the companies themselves that operate in Greece and provide telecommunication services to the consumers. Information that is secret or classified or unpublished is not included.
For this reason, hapitel bears no responsibility for the completeness, accuracy, clarity of the information provided or for any misrepresentation or deceit caused to the user from the information provided. As a matter of fact, all the above mentioned information without any further processing by hapitel, has been transferred directly online from the trade lists of products and services of the telecommunication companies which promote landline and mobile telephony, internet and pay TV.
hapitel’s suggested economic products, services and packages, through all the available products and communication services, are customized on the individual needs and data entered by the user in the system. Actually, these solutions are merely a proposal to the user and do not constitute the only possible results. Contrary, the suggested economic solutions are a simple and non-binding proposal to the user in order to help him in his personal research of products and services of this kind, though the proposed do not guarantee accuracy and reliability.
The decision of the user to place an order for certain products and services via this portal will be totally based on his own free will.
It is clarified that the ads, which appear in the present webpage and are clearly defined as such with an apparent distinction from the other content of the webpage, are of commercial character. The presented ads have been granted approval, acceptance or consent by hapitel and by no means do they constitute an offer for purchase made by hapitel to the user. These ads are governed by the relevant laws of advertising and consumer protection and the advertised companies are solely responsible for them.
- Security – Responsibility for the operation of the webpage
Access to the content of this site is done with the use of the SSL security protocol. The SSL protocol, encrypts any information exchanged between the program-client and the website, thus providing the user with the guarantee that the exchanged data will not be visible to third parties. Encryption is done with a 256-bit key, making it virtually impossible to decrypt the information exchanged by third parties. The SSL security certificate used by this site has been issued by RapidSSL.
Although hapitel has taken all appropriate measures in order to secure undisturbed function of the webpage, hapitel does not bear any responsibility for technical problems that exceed our capacities and control, like viruses or hacker attacks. In case of unavailability of services of the present webpage or in case of an involuntary distortion of the search results, hapitel does not bear any responsibility for any possible damage or failure caused to the user by these technical problems.
Moreover, hapitel does not bear any responsibility concerning the precision, truth, completeness, security and consumer protection, related to the products and the telecommunication services of the companies that appear in the present webpage, given that this data and information are not subject to a prior control and process by hapitel. The information included herein is merely a presentation of the available products and telecom services of the various companies in Greece, which bear the sole responsibility against their client and consumer.
hapitel does not bear any responsibility for the processing of the order submitted by the user via the portal and for the availability, reliability, validity, defect, lack of agreed quality of the product, equipment and service, which the user has ordered, for drawing up the contract between the user and the operator of landline and mobile telephony, internet and pay TV, as well as for any dispute, controversy or claim arising out of or in relation to this contract.
- Industrial and Intellectual Property Rights
All contents of this portal, including brands, logos, texts, graphics, images, photographs, and software, is property of hapitel and protected by the Greek and International Law. Furthermore, the design and presentation of the present portal and the settings therein, are also owned by hapitel. Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, create derivative works, or misleading the public about the real provider of that content hereof, is prohibited. Any reproduction, republication, loading, announcement, or transmission, or any other use of the content in any way or means for commercial or other purposes, is permitted only with prior written permission of hapitel or any other legitimate holder of those copyrights.
- Privacy-personal data is not being processed
The users of this website have the free option to input certain data of preference for products and services according to their needs, based upon this portal can present certain suggested results as the most economical solutions. This data is not saved and not further processed. In any case, this data does not individualize the user.
Furthermore, the users of this website have the free option to complete the questionnaire appeared in the portal by inputting various data along with some private i.e. sex, age, city and capacity, which is made available to hapitel upon expressly consent granted by participant user, exclusively for statistical purposes. In any case, this data does not individualize the user and may be only used for statistical and research purposes.
The participation of the user in the forum of this portal is made exclusively upon user’s express consent and by using a nickname. The comments made by the users shall be decent and in accordance with the law without causing any damage or injury to third parties. hapitel bears no liability both for the content, accuracy and truth of information posted in the forum by the users, and for any further processing by third parties, as this has already been published online by the user himself.
A comment may be posted in the forum pursuant to hapitel receiving the e-mail address of the user, exclusively for hapitel’s protection. User’s e-mail address shall not be made public or otherwise processed for purposes different than the participation of the user in the forum. It is explicitly agreed that hapitel reserves the right not to publish or delete any comment made by a user that is contrary to the law or morals of our society. Moreover, hapitel is entitled to announce to the prosecutorial or judicial authorities the e-mail address of the user who made a particular comment if hapitel is compelled to do so by law.
If the user wishes to place an order via this portal for a product, equipment and communication service, it is required to provide personal data. The user’s data are submitted electronically in this portal through secure communication channel (SSL), remain confidential and are no way transmitted or communicated with third parties, except for partners, couriers and agents of the various operators of landline and mobile telephony, internet and pay TV, who are to take all necessary and provided actions in order to process this order, communicate with the user, prepare all necessary contractual documents, with the purpose of completing this sale by signing the relevant contract in the name and for the account of the operator. The users of this portal are not obliged to provide their personal data. However, if the user refuses to do so, it is highly possibly that the order may not be submitted. The users of this portal reserve the right to verify at any time their personal data and request correction, renewal, or deletion, and to exercise all rights provided by the provisions of Law 2472/1997.
- Applicable law – Jurisdiction
The present webpage is governed by Greek and EU law. The Courts of Athens are exclusively competent to rule upon any dispute arising from or in connection with the operation of this webpage.
- Amendment of terms